Using Lotus Notes with Instant Alert

Lotus Notes (v7 or higher) can be used with Instant Alert providing that the correct configuration has been applied.

  1. On the server on which Instant Alert is installed create a local user account called HALCYONIA. This represents the Lotus Notes user that is used solely for Instant Alert.
  2. Make user account HALCYONIA a member of the administrators group and log into the account to finalize the creation of the profile.
  3. Install Lotus Notes Client onto the same server on which Instant Alert is installed and the user account HALCYONIA was created. Please refer to your Lotus Notes documentation for guidance on installation of the client product.
  4. Once Lotus Notes Client has been successfully installed, open the Instant Alert Service from Windows Start | Control Panel | Administrative Tools | Services | Halcyon Instant Alert Server. Right-click on this service and select Stop from the drop-down menu.
  5. Double-click on Halcyon Instant Alert Server.
  6. From the Halcyon Instant Alert Server properties dialog, select the Log On tab.
  7. Select This Account and enter HALCYONIA with the associated password specified wen the user account was created. Click Apply followed by OK.
  8. Right-click on the Halcyon Instant Alert Server service and select Start from the drop-down menu.
  9. Open Instant Alert Server Options from Windows Start | Halcyon | Instant Alert | Server Options.
  10. Select Interfaces from the Options tab. Click Add. From the Select Interface To Add dialog select Notes Interface and click OK.
  11. Configure the Notes Interface according to your operating environment. In the Settings menu option enable Process Notes Messages (and SMTP Messages if you want to continue using this format). Under Authentication Settings, enter the password associated with Lotus Notes user HALCYONIA. Click OK to add this interface.
  12. Close the Instant Alert Server Settings and open the Address Book from Windows | Start | Halcyon | Instant Alert | Address Book.
  13. Click Add to add a new contact. Add Name details and then select Email Address from the Contact menu.
  14. Click Add to display the Select Type To Add dialog.
  15. Select Notes User Name and click OK to display the Add Email Address dialog.
  16. Enter the required Notes Email Address in the format of User / Domain.
  17. Click OK to add the Notes Email Address. Click OK on subsequent screens to close and add the contact.
  18. Repeat steps 13 to 17 to add further Notes Email Addresses as required.
  19. Use Windows Start | Halcyon | Instant Alert | Message Sender to send a test message to the Notes contact to ensure successful configuration.