Installing Password Self Help

These instructions guide you through the process of installing or upgrading Password Self Help on your IBM i.

Before You Install

  • Ensure that the system value QALWOBJRST has a value of *ALL i.e. CHGSYSVAL SYSVAL(QALWOBJRST) VALUE(‘*ALL’).
  • We recommend that you ensure that the system value QFRCCVNRST is set to two i.e. CHGSYSVAL SYSVAL(QFRCCVNRST) VALUE(‘2’). This ensures that any program conversion is performed when the objects are restored.
  • Password Self Help Version 3.002 and higher is compatible with IBM i Version 7 Release 1 (V7R1) and above. Please ensure that your IBM i system is at the right release level before continuing.
  • The QSECOFR security profile will be used during the installation process so make sure that you have access to the QSECOFR security officer profile. Do not use any other profile to load the software.

System Requirements

Password Self Help requires the following:

  • IBM i (i5/OS, OS/400) version V7R1M0 or higher
  • 30 MB of disk space
  • Current IBM-supported PTF level

Compatibility with HelpSystems Insite

To use HelpSystems Insite to access your products through a web browser, you must meet the following browser and/or operating system requirements.

Hardware Type Minimum Browser and/or OS Requirements
Desktop/Laptop Firefox 11 or higher
Chrome 21 or higher
Internet Explorer 11
Safari 6.1 or higher
Microsoft Edge
Mobile Device iOS: Browsers on iOS 8 or higher
Android: OS 4.4 or higher using Chrome
Windows: OS 10 using Edge
IBM i V7R1 or higher operating system

For more details, see Insite System Requirements.

Compatibility with DetectIT:

If you are using DetectIT's User Profile Manager module, before you install Password Self Help, you will need to be on a compatible version of DetectIT.

  • The minimum is DetectIT version 14.4.2, with the addition of the following PTFs:
    • R881090823 Reduce number of file opens and close for Pre-Filter
    • R881090826 Convert Remote Command Requests
  • If you are on DetectIT 14.4.3, you need the addition of the following PTF:
    • R881090826 Convert Remote Command Requests

DetectIT version 14.4.4 and higher is compatible without special PTFs.

Installation Procedure

On the IBM i:

  1. Sign on with QSECOFR.
  2. CRTSAVF QGPL/SELFHELP

On the PC:

  1. Go to the HelpSystems Password Self Help download page and download the "Password Self Help for IBM i" zip file (SHPSAVF)
  2. Unzip SHPSAVF and save to pc
  3. Open command window
  4. FTP <IBM i >
  5. Sign on with QSECOFR
  6. Change to binary mode using the BIN command
  7. PUT <pathname>\SHPSAVF QGPL/SELFHELP
  8. Wait until the transfer has finished

On the IBM i:

  1. Sign on with QSECOFR
  2. LODRUN DEV(*savf) SAVF(< Save_File_Library >/< Save_File > )

    Where:

    < Save_File > is name of save file that contains Self Help shipping library SHPSAVF

    < Save_File_Library > is name of library containing < Save_File >

    Example:

    LODRUN DEV(*savf) SAVF(QGPL/SELFHELP)

  3. This will prompt the APYDTISHP command:

    Transfer data: Type ‘N’ (unless you are updating from a previous version)

    Submit to batch: Type ‘N’ to run interactively. Type ‘Y’ to run the command in batch. The system will automatically prompt the SBMJOB command.

    Device: *SAVF

    Save file library: SHPSAVF

    Library: Type the library to contain the installation objects. It will be created if it does not exist. The default is APYSHP. For a batch job the value cannot be QTEMP.

  4. Once all necessary parameters have been input press Enter.
    NOTE: If you entered ‘Y’ at the "Submit to batch" prompt the SBMJOB prompt screen will appear. Input the appropriate values and press Enter. For further details of the SBMJOB parameters please refer to the appropriate IBM manual.
  5. The APYDTISHP command will install the library @MSSH onto your system.
  6. After the installation has completed successfully, you are now ready to sign on to the Self Help system. You can sign off as the security officer and sign on as the Self Help Administrator, (ALERTSH).

    Profile: ALERTSH

    Password: ALERTSH1 (This password is set to Expired. You will be prompted to create a new password after you first sign on.)

  7. After you have signed on as the Self Help profile you will be presented with the Self Help master menu. This menu is SHC000I, as you will see from the field in the top left hand corner of the screen.

Password Self Help Profiles

Two profiles are installed during the Password Self Help installation procedure:

  • ALERTSH – Password Self Help Administrator
  • SELFHELP – Password Self Help User
WARNING: New users: The ALERTSH password is set to Expired. You will be prompted to change it when you first sign on. Upgrading users: Change the ALERTSH password using the CHGPWD (Change Password) command. If you do not change this password your systems will be vulnerable to unauthorized access.

For proper functioning of the system, please do not delete these profiles.

Error Logs

If errors occur which cannot be transmitted to the operator, the system will dump the error to the output queue (QEZDEBUG) on the system on which it has occurred.

NOTE: Password Self Help installation creates a new library, @MSSH. This library should be backed up on a regular basis.

Reports

Reports will be sent to the output queue 'SHOUTQ' that can be found in library @MSSH. This is a protected queue. Only authorized personnel can access this queue.

 

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