Installing HelpSystems Insite on Linux or Power Linux Servers

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Installing HelpSystems Insite on Linux or Power Linux Servers

Before You Install

Installing HelpSystems Insite allows you to access your HelpSystems products through a web browser interface. Currently, Insite allows you to access the following products:

Access Authenticator 1.0 or higher
Authority Broker 4.18 or higher
Automate BPA Server 10.5 or higher
Automate Schedule 4.3 or higher
Crypto Complete 3.5.8 or higher
GoAnywhere MFT 5.7.0 or higher
Iniste Analytics 1.0 or higher
Password Self Help 3.001 or higher
Powertech Event Manager 6.1 or higher
Powertech Network Security R7M04 or higher
Robot Network R11M00 or higher
Robot Schedule R10M30 or higher
Vityl IT & Business Monitoring 1.0 or higher

Make sure your system meets the minimum requirements before installing Insite on your Linux or Power Linux servers.

Notes:

You can download the installer from the My Downloads page on our website. The installer is available whether you 're requesting a free trial of our software, updating your software, or converting your software.
If you install the HelpSystems Insite software as root, it 's installed into /opt/insite/server. If you don 't install as root, it's installed into /home/USERNAME/insite/server. Note: If you're doing an update, the existing installation will be moved from **/helpsysweb/** to **/insite/**
The installer uses the default values for all ports (assuming none are already in use, in which case it decrements the port's value until an open port is found). You can manually override these port assignments.
Before installing, be sure you're using the GNU Tar. That's the version supported by Insite.

Installing HelpSystems Insite

Complete the following steps to download and install HelpSystems Insite on your Linux server. Root or sudo access is required in order to install.

Download the insite_install.tar file to a temporary directory on your system (/tmp).
Use the following command to extract the contents of the file:

tar -xf insite_install.tar

Extracted files will be put in a new directory named insite_install (/tmp/insite_install).
Use the following command to start the installer:

insite_install/serverInstall
The installer displays the actions it is going to perform, and asks for your permission to proceed.
When the installer has completed, it asks if you want to start HelpSystems Insite.

After You Are Done

After installation is complete, point a web browser to the following URL:

http://xxx.xxx.xxx.xxx:nnnn/

where xxx.xxx.xxx.xxx is the IP address of your server and nnnn is the connector port number you entered during installation.

If you're the first person to log in, you're asked to change the 'admin' password. Then, you'll see the Server Settings page which has a Getting Started section on it. That will help you start setting up the software.