Products

NOTE: Only a user with administration permissions can access this page.

Getting There: In the Navigation Pane, clicktap Getting Started under Settings, then clicktap Products. If the menu is hidden, clicktap The Settings icon..

The Products page lists all products that are connected to your installation of Helpsystems Insite. The list is made up of two types of objects: legacy Product Connections, which you can also view and edit on the Products page, and Product Instances, which are instances of Insite's new and more streamlined way to connect and communicate with an installed product. You cannot add a Product Instance, as they are added upon installation of compatible products, but you can view and edit properties and remove them. Be aware that within the Product Instance list you can add, edit, and remove legacy Product Connections as well.

Currently, Product Instance functionality is available for the following:

  • Powertech Antivirus
  • Insite Services
NOTE: Do not attempt to remove or blacklist any of the Insite Services.

Some future product modules will be installed and connected as Product Instances.

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3.00 | 201903200859 | March, 2019